Posts categorized “start-up”.

Innovating is a Verb

I’ve always been a huge fan of IDEO and the Really Cool Things they bring to life. The process by which they create these Really Cool Things has shaped much of my thinking about innovation and product development. Luckily for all of us, IDEO is very open about this process – check out these books, the design thinking blog, and the case studies on their site.

Today’s IDEO ah-ha moment comes from Diego Rodriguez’s blog:

…the question of “how can we be more innovative?” is better couched as “how can we be more comfortable acting in innovative ways?” It’s about encouraging a behavior, not a thing. A verb, not a noun.

What a simple but profound statement. If leaders can create a culture where ideas thrive then innovation and the profit that innovation drives will naturally follow. Corporate culture is a tricky thing to be sure, but it’s a much more effective road to innovation than putting a few smart people in a room and hoping they come up with the next big thing.

Besides, a creative culture is a hell of a lot more fun than a stuffy one.

Going the Extra Mile (or the extra ten feet)

Freshman Fund had a great segment on ABC last night. I’ll post the details as soon as we have a digital copy. Looks like we’ll have no shortage of sources for the clip thanks to the many emails we’ve received offering to send it to us.

Here’s a clipping service pitch that just landed in our inbox:

Hello:

My name is [retracted] and I represent [retracted] in New York.
There was a segment that aired on the WABC Eyewitness News last night that featured Mr. Jason Olim from your organization.
Please let me know if you would like to order this segment.

Download-$160. Clip is there to you within a few hours or ordering.
DVD is $150 plus messenger and a CD is $150 plus messenger.

I would need a credit card for a first time order.

If you have any questions or would like to order this segment please contact me.

Thanks.

[retracted]

Let me get this straight: Someone took the time to watch our clip and track down our company email address with the hope of making a sale. This is their business. Is the above email really all they could muster? C’mon!

Starting Up in a Slow Down: Back to Basics

Last week every tech/VC blog in the world chimed in on what the economic downturn would mean for start-ups. This week started with a huge surge in the public markets followed by yesterday’s drop. As I write this post the Dow has fallen back under 9,000. I’m calling it now: yes, this is going to be a long downturn and it’s going to suck. But, it won’t mean much for smart start-ups.

If, like Charlie, you’ve been managing your business conservatively and aren’t worried, keep doing what you’re doing – it’s obviously a prudent way to run things. If you’re reading this while unpacking a shipment of Aeron chairs that just arrived at your 5,000 sq foot Soho headquarters, you should probably keep on doing what you’re doing too – your world is going to come crashing down anyway, so you might as well enjoy the ride.

For everyone else, the hysteria should serve as a reminder to keep your eye on the ball. We all need to:

Show real leadership. Employees and co-workers are scared too. Address it, discuss the company’s current position, set priorities/strategy, and execute.

Focus on revenue. Now’s the time to find a way to make money. If you’re business is advertising-based with no advertisers, come up with a different monetization strategy. Businesses that make money when no one is spending will look pretty good when the purse strings loosen again. Of course, it goes without saying that bringing in revenue facilitates other fun things too – like paying salaries, rent, and the occasional Shack Burger.

Strengthen partnerships. Your vendors, biz dev relationships, and most importantly customers are feeling the pinch with you. Find out how they’re coping. Learn from them. Most importantly (especially when it comes to customers), adapt your business accordingly.

Seize opportunity. Layoffs mean talent is hitting the streets. Scarcity encourages innovation. Customers who used to buy Big Expensive Brand A might now be interested in looking at Start-Up B instead. Take advantage of it!

Deal with funding Issues. A lot of other posts led with this, but I purposely left it for the end. Sure, raising capital is going to get harder and valuations are going to go down. That’s what happens in a downturn. Get over it and get it done. The sooner your raise the money you need the sooner you can go back to creating value. If you’re able to able to get by without raising capital, even better.

The bottom line is that things are going to change. If we’re smart about it we’ll get ahead. Most of us will have to make some tough decisions, but in the end we’ll survive. Things are always changing – those who ultimately find success are the ones who recognize what needs to be done early and do it.